Instant Delivery and Returns
for Your Local Customers
Milkyway makes affordable same-day local delivery accessible to your business, leveling the playing field with larger competitors.
Why Milkyway?
Affordable Service Fee
$9.99 fixed fee per local delivery and return service within 10-mile radius and custom delivery fee for services up to 50 miles. No hidden fees or surcharges will surprise you. On Shopify Billing page you can see all usage fees. It's the most affordable and transparent local delivery service available for Shopify Merchants now.
Super-fast Delivery Speed
Shoppers today expect instant gratification—why make them wait? With Milkyway’s same-day delivery service, you can fulfill online orders in hours, not days. Unlike slow, outdated shipping options, Milkyway offers instant local delivery—even on weekends and holidays—so your customers get what they want, exactly when they want it.
Advanced Order Tracking
With our real-time tracking page, you and your customers get full visibility from pickup to doorstep—no more uncertainty, no more shipping-related headaches. With Milkyway you'll reduce “Where’s my order?” (WISMO) inquiries, freeing up your support team to focus on what really matters—growing your business.
Package Protection Policy
Give your customers peace of mind while protecting your business. This coverage safeguards your shipments—whether during delivery or returns—up to $2,000 per package. No more delivery mishaps and customer complaints about missing orders. If something goes wrong, our hassle-free claims process makes it easy to receive a full refund within 1 business day.
Flexible
You can offer same-day delivery as a seamless add-on for a faster, more convenient shipping option that keeps customers coming back. Simply enable the "Local Delivery" option at checkout, and customers within delivery radius can select it with ease. You decide how to price it—set a custom delivery fee, offer free local delivery as a perk, or pass on the full Milkyway delivery cost.
Sustainable
Why waste time and resources on boxes, labels, and unnecessary trips to the post office? With Milkyway’s local delivery, a driver picks up the package in a tote bag straight from your store/warehouse and drops it off at your customer’s doorstep within hours. That means less waste, fewer carbon emissions, and a more sustainable way to ship. It’s better for the planet, easier for you, and a faster, hassle-free experience for your customers.
All-in-One
Milkyway is more than just a delivery service—it’s a complete logistics solution built into one powerful Shopify app. Offer convenient and cost-effective same-day delivery while keeping customers happy and reducing fulfillment costs.
• On-Demand & Scheduled Local Deliveries
• Same-Day Local Returns
• Advanced Tracking Page
• Real-Time SMS Updates
• Local Delivery Widget
Shopify Dashboard Extension
Increase customer loyalty and reduce fulfillment related costs by providing seamless local delivery and return systems directly from your Shopify Dashboard.
Simple & Reliable
Join Shopy merchants who rely on Milkyway to streamline their local delivery and return operations. Offer your customers the convenience of fast and affordable local delivery options, all managed directly from your Shopify dashboard.
Getting started is a breeze – simply install the Milkyway app and enable local delivery in your Shopify Settings. No coding or complex configurations necessary. We've got you covered!
On-Demand & Schedule
Offer on-demand or scheduled local delivery, with lightning-fast delivery speed as quick as 2 hours. And when it's time for returns, our hassle-free process makes it easy for your local customers to send items back, even on weekends. Driver will pick up the returns from customer's doorstep and bring it back to your local "return facility" the same day.
Our seamless delivery and return services not only boost your customer retention but also drive significant business benefits. Reduce inventory costs, accelerate feedback loops, and increase order values while achieving higher profit margins.
How to Use Milkyway App?
Milkyway is seamlessly integrated into your Shopify dashboard and online local deliveries are auto-synced with Milkyway Orders page. To request a delivery:
- Click on "Milkyway Orders" page.
- Select the order and prepare the package.
- Click on "Request delivery" button to assign a pick-up location and delivery time before submitting your request.
That's it! A Driver will pick up and deliver the order to your local customer within 50-mile radius the same day.
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