Instant Delivery and Returns
for Your Local Customers
Milkyway makes fast and affordable local delivery accessible to your business, leveling the playing field with larger competitors.
Why Milkyway?
Affordable Service Fee
$9.99 fixed fee per local delivery and return service within 10-mile radius and custom delivery fee for services up to 50 miles. No hidden fees or surcharges will surprise you. On Shopify Billing page you can see all usage fees. It's the most affordable and transparent local delivery service available for Shopify Merchants now.
Super-fast Delivery Speed
Milkyway blazing-fast service is a game-changer, delivering your online orders to local customers up to 10 times quicker than traditional ground shipping. Your local customers can enjoy same-day delivery, even on weekends.
Advanced Order Tracking
You and your local customers have complete visibility with Milkyway's real-time tracking page. Receive instant text and email alerts every step of the way, from order pickup to delivery. No more lost packages or wrong delivery spots – stay informed and in control every step of the process.
Package Protection Policy
Enjoy peace of mind with our Package Protection. An optional policy to safeguard your packages up to $2000 against loss or damage during delivery and return process.
Flexible
Qualifying local customers have the option to select "Local Delivery" on your Checkout Page and pay the delivery fee you've set, ensuring a straightforward experience for everyone.
You can set custom local delivery fee, offer free deliveries, or charge customer the full Milkyway delivery cost. You're in control!
Sustainable
No need for boxes, labels or trips to the post office. Driver will pick up the package from your local store or warehouse and deliver it to local customer's doorstep in hours.
Milkyway local delivery and return systems reduce shipping waste and carbon footprint, making it better for the planet and your bottom line.
All-in-One
One Shopify app with a complete solution tailored to deliver exceptional service to your local customers while saving time and reducing logistics costs for your business:
- On-Demand and Scheduled Deliveries
- Same-Day Local Returns
- Tracking Page
- Order Protection Policy
- Real-Time SMS Updates
- Local Delivery Widget
Shopify Dashboard Extension
Increase customer loyalty and reduce fulfillment related costs by providing seamless local delivery and return systems directly from your Shopify Dashboard.
Simple & Reliable
Join Shopy merchants who rely on Milkyway to streamline their local delivery and return operations. Offer your customers the convenience of fast and affordable local delivery options, all managed directly from your Shopify dashboard.
Getting started is a breeze – simply install the Milkyway app and enable local delivery in your Shopify Settings. No coding or complex configurations necessary. We've got you covered!
On-Demand & Schedule
Offer on-demand or scheduled local delivery, with lightning-fast delivery speed as quick as 2 hours. And when it's time for returns, our hassle-free process makes it easy for your local customers to send items back, even on weekends. Driver will pick up the returns from customer's doorstep and bring it back to your local "return facility" the same day.
Our seamless delivery and return services not only boost your customer retention but also drive significant business benefits. Reduce inventory costs, accelerate feedback loops, and increase order values while achieving higher profit margins.
How to Use Milkyway App?
Milkyway is seamlessly integrated into your Shopify dashboard and online local deliveries are auto-synced with Milkyway Orders page. To request a delivery:
- Click on "Milkyway Orders" page.
- Select the order and prepare the package.
- Click on "Request delivery" button to assign a pick-up location and delivery time before submitting your request.
That's it! A Driver will pick up and deliver the order to your local customer within 50-mile radius the same day.
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